Thank you for choosing BrandSigner. We are committed to providing high-quality digital products and a satisfying experience for our customers. Please read our cancellation and refund policy carefully before making a purchase.

Cancellation Policy

Once a purchase is made, cancellations are not allowed as our digital products are delivered instantly upon payment. We encourage you to review your order carefully before completing the purchase.

Refund Policy

At BrandSigner, we stand behind the quality of our products and aim to ensure your satisfaction. However, we understand that situations may arise where you need a refund. Our refund policy is as follows:

1. Eligibility for Refunds
   

   • Refund requests must be made within 24 hours of your purchase.
   • Refunds will only be issued if there are technical issues with the digital product that prevent it from being accessed or used as intended. Refunds will not be issued for reasons related to a change of mind or misunderstanding of the product’s nature.

2. How to Request a Refund
   

   • To request a refund, please contact our customer support team at brandsigner001@gmail.com within 24 hours of your purchase. Include your order number, the email address used for the purchase, and a detailed description of the issue you encountered.
   • Our support team will assess your request and may require additional information or troubleshooting steps to resolve the issue.

3. Refund Process
   

   • If your refund request is approved, we will process the refund to the original payment method used for the purchase. Please note that it may take several business days for the refund to appear on your statement, depending on your payment provider.

Important Notes

• No Refunds After 24 Hours: Refund requests made after 24 hours from the time of purchase will not be eligible for a refund under any circumstances.
• Non-Refundable Products: Some digital products, such as downloadable software, courses, or content with a one-time download option, are non-refundable once accessed or downloaded.
• Fraudulent or Abuse Claims: We reserve the right to refuse a refund if we suspect fraudulent activity or abuse of our refund policy.

Contact Us

If you have any questions or concerns about our cancellation and refund policy, please contact us at:

Email: contact@brandsigner.com
We value your satisfaction and are here to help with any issues you may encounter.co